Our FAQs cover everything from valuations and sales to local area insights, giving you clear answers and expert advice from Charles Bainbridge Estate Agents.
We will confirm our fee at the time of valuation. Our fees are competitive and clearly set out in our Terms of Business - no hidden extras. We work on a no sale, no fee basis.
This varies depending on the property, the price and the current level of buyer demand. We will give you an honest view at the time of valuation. Once a sale is agreed, the conveyancing process typically takes between eight and sixteen weeks.
No. We don’t believe in tying clients in. Our Terms of Business are fair and straightforward. We earn your continued instruction through the quality of our work.
Yes, we accompany all viewings as standard. We find this produces better outcomes - buyers receive a thorough introduction to the property and we’re able to gather direct feedback and gauge interest accurately.
We’re happy to talk to anyone considering a change of agent. We’ll give you an honest view of how we’d approach the sale differently and what we think the right strategy looks like. There’s no awkwardness in having that conversation.

Lettings are managed by RedDoor Homes, our sister company, under the guidance of Ali Lewis. RedDoor manages over 900 properties across Canterbury, Medway and East Kent and brings considerable expertise to every instruction.
Tenant Find covers marketing, viewings, referencing, contracts and the move-in process - everything needed to get a good tenant into your property on the right terms. Full Management covers everything that follows: rent collection, maintenance coordination, inspections, compliance and dealing with day-to-day issues as they arise.
Yes. Both packages include compliance guidance as standard. Landlord legislation has become increasingly complex and we keep you up to date with your obligations as a matter of course.

We sell property across Canterbury, the surrounding villages - including Bridge, Bekesbourne and Patrixbourne, Fordwich, Littlebourne, Sturry and Wingham — and the wider East Kent area. If you’re not sure whether we cover your area, just get in touch.
You can call us, email us or use the contact form below. We aim to respond to all enquiries the same working day.
